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Shopping and Returns

Delivery
On receipt of payment your order will be dispatched within 3 to 5 working days. If the piece requested is out of stock, we will contact you with an estimated dispatch date. UK & European residents should receive their order within 2-3 working days following dispatch. For the rest of the world, please allow up to two weeks. byos.melissacurry.com sends your goods by track and trace courier service (unless otherwise stated), which provides secure delivery worldwide. Your order receives priority handling, giving you peace of mind from the time you place your order.

Shipping Charges

Ireland (incl. Northern Ireland) 3-4 working days €8.50
United Kingdom 5 – 7 working days €12.00
Europe 5 – 7 working days €15.00 (up to10 Kilos)
U.S.A / Canada 2 – 3 weeks $26.80 (€19.99)
Rest of the World 2 – 3 weeks $60 (€48)

We can arrange Fed EX, please contact us if you would prefer this method of postage. Important: Please state clearly if the order is being sent to a name and address other than the billing address of the person ordering, as this may delay processing. Please remember to provide the billing address on your credit card as your bank will require full information for payment authorisation. If you should receive a faulty or damaged item, please notify us within seven days.

Track of your Order
Once your order is dispatched you will receive an email letting you know how you can track your delivery.

Returns and Refunds Policy for Online Shoppers
To provide you with greater comfort and security whilst shopping with us, in the unlikely event that your purchase arrives with a manufacturing fault, the items must be returned to us within 7 days of the delivery date and we will send you a new one or a full refund (minus shipping costs). Items must be returned, in their original box/packaging with the receipt or transaction number.
Goods may be returned to:
BYOS Melissa Curry,
7 Merrion View Avenue,
Dublin 4, 
Ireland.

BYOS Melissa Curry do not accept responsibility for goods lost or damaged during return.

Duties and Taxes
Pieces may be subject to Duty or other Taxes on importation into your own country; BYOS Melissa Curry or byos.melissacurry.com are not responsible for any importation charges or government fees. A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or ” Postage Due”.

Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Ireland and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Irish courts.

Any questions?
If you have any questions, please do not hesitate to Email us at byos@melissacurry.com.

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